Ts & Cs
Terms and Conditions
Last updated: [8 June 2025]
Welcome to Lysten.com! These Terms and Conditions ("Terms", "Agreement") govern your use of our website and the purchase of products from [www.lysten.com] (the "Site"), operated by Lysten (Pty) Ltd ("we", "us", or "our").
By accessing our Site and placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
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1. Products and Orders
1.1. Lysten.com sells electronic accessories, including but not limited to headphones, chargers, cables, and adapters.
1.2. We strive to ensure that all product descriptions and prices are accurate, but errors may occur. We reserve the right to correct any inaccuracies at any time without notice.
1.3. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock unavailability.
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2. Pricing and Payment
2.1. All prices are listed in South African Rand (ZAR) and include applicable VAT unless otherwise stated.
2.2. Payments are processed securely at checkout. Accepted payment methods may include credit/debit cards, EFT, and third-party gateways such as PayFast.
2.3. You are responsible for ensuring your billing and contact information is current and accurate.
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3. Shipping and Delivery
3.1. We deliver within South Africa. Delivery timeframes and shipping fees are calculated and displayed at checkout.
3.2. Orders are typically dispatched within 1–3 business days after payment confirmation.
3.3. Delays caused by third-party couriers, public holidays, or unforeseen circumstances are beyond our control.
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4. Returns and Refunds
4.1. We offer a 7-day return policy from the date of delivery. To be eligible, items must be unused, in original packaging, and in a resalable condition.
4.2. To request a return, contact us at support@lysten.com with your order number and reason for return.
4.3. Approved returns must be shipped back to us at your expense unless the item is defective or incorrect.
4.4. Once received and inspected, refunds will be issued to your original payment method. Please allow up to 7 business days for processing.
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5. Warranty
5.1. Some products may carry a manufacturer’s warranty. Warranty details (if applicable) will be provided with the product or upon request.
5.2. Lysten does not offer additional warranties unless specifically stated.
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6. Limitation of Liability
6.1. To the fullest extent permitted under South African law, Lysten (Pty) Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
6.2. Our maximum liability for any product purchased through the Site shall not exceed the purchase price of that product.
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7. Intellectual Property
7.1. All content on Lysten.com—including images, logos, product descriptions, and branding—is the property of Lysten (Pty) Ltd or its suppliers and is protected under copyright and trademark laws.
7.2. You may not copy, reproduce, or use our content without prior written consent.
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8. Governing Law
8.1. These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.
8.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.
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9. Changes to Terms
9.1. We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date.
9.2. Continued use of the Site after such changes constitutes acceptance of the updated Terms.
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10. Contact Us
For any questions about these Terms, please contact us at:
Lysten audio and electronics (Pty) Ltd
📧 Email: info@lysten.shop
📞 Phone: +27 71 418 5637